课程: Business Etiquette for the Modern Workplace
Defining business etiquette
- Have you ever felt confused or overwhelmed when figuring out how to handle professional situations? The good news, learning the principles of business etiquette can guide you to do and say the right thing, which will help you succeed and build productive, harmonious work environments. What is etiquette? Many people associate etiquette with formal, rigid rules and manners, but Emily Post, an American etiquette pioneer, says, "Etiquette is simply how people's lives touch one another." She believes it's about following three principles, consideration, respect, and honesty. To me, business etiquette is about interacting thoughtfully to set the right tone for forming strong professional relationships. My name is Nisha Trivedi. I'm a business etiquette trainer certified by the Emily Post Institute, and I'm passionate about helping professionals be their best selves. I have an MBA from the University of Michigan, along with corporate and nonprofit experience. I've also coached dozens of MBA applicants to achieve their educational and professional dreams. In this course, I'll draw material from these diverse experiences to give you advice on introducing yourself, communicating effectively, navigating business social situations, tackling interpersonal situations, and ensuring a strong reputation online. You'll be equipped to forge good professional relationships and create better organizational cultures. Let's begin.
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